Work with Us!
Calling all creative minds who are passionate about developing better gaming solutions that enables the best entertainment experience. Don’t see an opening for you? send us your resume on: job@apollogames.com
TECHNICAL SUPPORT (L1 SUPPORT)
Who we are looking for:
- Receiving, processing, and resolving customer requests
- Documenting actions in the JIRA ticketing system
- Monitoring supervisory systems
- Maintaining the company knowledge database
Duties and responsibilities:
- Minimum of secondary education with a graduation certificate (suitable for graduates)
- Very good communication skills
- Excellent Czech, and proficiency in spoken and written English
- Customer-oriented approach
Requirements:
- Experience with data in MySQL and PostgreSQL databases (data exports using basic queries)
- Knowledge of UNIX operating systems
- Knowledge of network protocols and configurations (TCP/IP, DNS, DHCP)
What we do:
- Opportunities for professional growth
- Training and education
- Friendly team and modern working environment
- Contact with the latest technologies
- Meal vouchers and MultiSport card after the trial period
- 5 weeks of vacation
- Refreshments at the workplace
